Duty to Refer

Under the Homeless Reduction Act 2017, there is now a duty placed on certain public authorities to refer those who are homeless or threatened with homelessness to a local housing authority in England.

Before making a referral please ensure the following:

  • you have the consent of the individual to make the referral
  • you have allowed the individual to choose the housing authority in England that they would like the referral to be made to
  • you have consent from the individual to share their contact details to the housing authority so that they can be contacted regarding their referral

To make a referral to us please complete our online form:

Online Form

If you are unable to use the online form, please send the details to us via email at housingadvice@staffordbc.gov.uk and ensure you have the consent of the individual in line with the above.

View a map of Staffordshire County for outlines on the local districts and boroughs.

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