This service is provided for residents who are unable to place their wheeled bins/blue bags out for collection due to being infirm, elderly or having mobility issues and where there is no other able bodied person aged over 16 years permanently residing at the same address.

The service means that, on your scheduled collection day, the relevant bin(s)/bag will be collected from an accessible and visible point on your property, emptied and returned to the same location.

The initial 'Assistance Duration' is up to a maximum of 12 months. After the expiry of this agreed time of support, you will be contacted to see if you still require assistance and our records will be updated.

Please contact us at any time should your situation change and you no longer require the service.

Please contact us on 01785 619402 and we will arrange to send out the relevant declaration form. If you qualify for an assisted collection, the service is normally in place within 12 days of your request being made.