Advice and guidance for employers on what to do after an incident of work-related violence.
Under RIDDOR, any violent incident which requires the victim to take more than 7 days off work must be reported to the relevant enforcing authority.
Not all injuries are visible or obvious. Psychological symptoms can include anxiety, tension, insomnia, irritability, loss of confidence, agoraphobia, thoughts of self-harm or guilt.
Despite conducting a risk assessment and putting control measures in place, there may be times when employees experience work-related violence.
Physical violence against employees is uncommon, but verbal abuse can happen more regularly. Either way, if an incident occurs employers will need to support their employees and may have to consider whether further actions are needed.
Should an employee become a victim and suffer such an incident, then you will need to respond quickly. You should review your arrangements as well as offering support and advice to the victim. Such support might include time off work, counselling and legal advice.
For more detailed guidance, go to Providing Support After an Incident, on the Health and Safety Executive website, part of the Violence at Work Toolkit for Licensed and Retail Premises.