We are committed to processing new applications for benefit in the quickest possible time.
There are 3 key steps:
Call in and see one of our customer services advisors or if you are housebound or work during our normal office hours, we will visit you.
Complete the application form (pdf 199kb) and provide all the required information and evidence that the claim form asks for.
Submit your claim and that's it!
Download our How to Claim guide for more information on what you need to do and what information you will need to provide to support your claim.
1. Proof of Identity and National Insurance Number
2. For you and your partner (if relevant) - at least 2 of the following:
3. We need to see proof of ALL income for you and your partner (if relevant) For example:
4. We also need to see proof of the income of anyone else who lives with you:
In order to make a new claim telephone our Counter Services Team on 01785 619478 or email your contact details to firstname.lastname@example.org
Use the on-line calculator to estimate how much benefit you may be entitled to.
To find out what other benefits you may be entitled to, visit the Direct Gov website or call the benefits helpline number on 01785 619478.