Self Service

1    On-line Application Forms

2    On-line Payments

3    Alternative payment methods

4    Link to 'Planning Public Access' -

'Public Access' for planning is an on-line Internet service that allows you to view details of planning applications being considered by the Council. You can monitor the progress of an application and subsequent planning appeal information, submit comments about the application, search a constantly updated list of applications received and decided each week, view details of many historic applications and view property details by reference to a map.

5    Online Council Tax and Rates balance enquiries will be available soon.

6    Benefits Calculator

7    Help us to fight Benefit Fraud and ensure the right benefit goes to the right person.

OR telephone our Fraud Hotline (24 hour answer phone) on 01785 619447

OR email us at fraud@staffordbc.gov.uk

8    Online request for information under the Freedom of Information Act

9    Web Page Subscriptions -There is a link to the left of each web page that allows you to be notified of changes to that web page via email notification.

Subscription allows you to track page changes without having to re-visit the page on too frequent a basis. The system will send you an email on the day that the page(s) to which you have subscribed are changed. You can subscribe to as many pages as you wish.

You will be prompted for your email address and the date that you wish the subscription to end.

10    Feedback Form (comment, complaint or compliment)

Please use the web site feedback form if you wish to make a comment, complaint or compliment about any of the services provided by Stafford Borough Council.  If you wish to request any other service not yet listed in our on-line forms, please contact the appropriate department.

Staffordshire County Council service information:

Staffordshire County Council A-Z of Services - Search for a service.

School Admissions - On-line applications.

Library Facilities - Find your nearest library and on-line renewal and reservations of library books and catalogue search facilities.

Transport Planning - Staffordshire County Council is at the heart of bringing a host of partners together to deliver a transport network which serves the needs of people today and into the future.

Roadworks in Staffordshire - Delays, temporary road closures and temporary traffic lights.

Social Services