|Annual (12 months)||£480|
Band 'A' Season Tickets can be used on the Waterfront Multi-storey Car Park only.
Car Park Locations can be found on the Map of Stafford Car Parks (pdf 361kb)
You can apply for a Band 'A' Season Ticket by calling 01785 619000 between 8.30am and 4.30pm Monday to Friday and press option 6 for parking.
IMPORTANT Before applying for a Season Ticket you must read and agree to the Terms and Conditions of Use
A. We require 14 days notice to process your applications. Your permit will begin on the 1st or 15th day of the month; whichever is closest once we’ve processed your application.
Therefore, please ensure that you apply for your season ticket a minimum of 14 days and a maximum of 27 days before you need to use it.
A. No. Band 'A' Season Tickets are only valid on the designated permit holders area of Waterside Multi-Storey car park.
A. Permit holders vehicles parked in any other area will be charged the daily rate due prior to exiting the car park.
A. Band 'A' annual or monthly season tickets can be renewed by cash or credit card at selected pay stations within Waterfront Car Park located on level 1 and 3, alternatively you can call the contact centre on the above number.
A. No. Stafford only at the moment.
A. 12 months
A. Not at the moment.
A. Not at the moment.
A. Yes, dial 01785 619000 between 8.30am and 4.30pm Monday to Friday and press option 6 for parking. You must be able to pay by credit or debit card.
A. Email us at firstname.lastname@example.org or dial 01785 619000 between 8.30am and 4.30pm Monday to Friday and press option 6 for parking.
A. Yes, you can apply to have up to two registration numbers on the same season ticket. Where more than one vehicle registration is specified on the account, the permit will only be valid for one vehicle at any one time. Stafford Borough Council records the registrations of vehicles using a permit. If more than one registration is recorded using the same permit at the same time, a Penalty Charge Notice may be issued.
A. Contact us direct by email at email@example.com or dial 01785 619000 between 8.30am and 4.30pm Monday to Friday and press option 6 for parking.
A. Permits are electronic, no paper permit will be issued or require displaying in the windscreen. Access and exit to and from the car park and designated areas will be managed by Automatic Number Plate Readers (ANPR) which will raise the barriers to the permitted areas automatically on approach.
A. In the event of the barrier failing to raise automatically place your RFID top up card on the sensor on the ticket machine barrier located on the entrance and level 7 and this will raise the barrier. In the event of the barrier failing to raise press the intercom button on the entrance post and speak to a member of the parking team.
A. Yes, the season ticket holder is subject to the current Stafford Borough Council Waterfront (Off-Street Parking) Order 2015 (which is available for inspection at the Civic Centre) and you must comply with the car park regulations as stated on the signs situated on the car park.
A. If you change your vehicle you will need to have the ticket updated. To do this, please email your details to firstname.lastname@example.org. A new season ticket will be issued once we receive your old one for an administration fee of £11.
A. Reminders for Band 'A' are displayed electronically on the exit machines on Waterfront Car Park
A. Any vehicle not following the car park regulations and terms and conditions of use of the season ticket will be liable to a penalty charge notice of £50 or £70 dependent on the violation.
A. No, Season tickets are not interchangeable between vehicles unless you have nominated two registration numbers.
A. Lost proximity cards will be replaced, at the discretion of the Council for a fee of £11.
A. No, There are no reserved spaces and the permit does not guarantee a space; lack of free spaces will not be accepted as a reason to park in any unauthorised parking area.
A. Requests for refunds must be made in writing to Stafford Borough Council. The Council will consider issuing refunds for the remaining complete months on 12 month season tickets only, subject to there being at least 2 complete months remaining. Your season ticket will be cancelled once we have the RFID card (if issued) and a £11 administration fee will be charged.